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  1. What are the warranties of Glamor products?

    For outdoor usage, one year warranty.

    For indoor usage, two years warranty.


  2. What kinds of certification do you have for your products?

    Most of Glamor led strip and neon flex are CE,CB,SAA,GS certified and UL listed.


  3. Can I cut your strips that are waterproof (IP65/ IP68)?

    Yes. Be sure to reseal the strip light each time to prevent water damage. 


  4. Are the connectors on the IP68 LED strips also submersible?

    No, the connectors are rated to IP65 only.


  5. Do you offer free samples?

    Glamor offers one meter Free sample for your evaluation. For longer sample, it will be charged.


  6. Do LEDs work with dimmer switches?

    Yes. all of our LED lights are fully dimmable and can work with dimming switches. It is important to select a dimmer and power supply that are compatible together. 


  7. Can Glamor LED strip and neon flex be used outdoors?

    Yes, Glamor products rated from IP65 to IP68, can be used outdoors.


  8. What’s the max operating temperature of LED strips?

    The temperature will vary from strip to strip. Our strips are designed to be underpowered at the component levels to keep the strip cooler than its maximum operating thresholds. We have designed the LED strips to be able to operate in a temperature range of -25ºC to 40ºC. When the LEDs are ran it higher ambient temperatures above 40ºC, it is recommended to use a heat sink to dissipate the heat away from the LED strip.


  9. What’s the production capacity of Glamor?

    Glamor own 40,000m² industrial park, with around 1000 working staffs. We can produce 30,000m per day.


  10. What’s the advantage of Glamor LEDs strips compared with others suppliers’? 

    Although LED strips may look similar, they performance can vary widely. The quality of an LED strip relies on the use of top quality components, heat dissipation, color consistency through select binning, verifiable long lifespans, low or little color shifting over the life of the strip (chromaticity shifts),  and verifiable performance. Only the highest quality components are used by us to make sure the strip stays cool and will be bright for many years and test each strip for 24 hours before it leaves the factory.


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